TERMS & CONDITIONS
EXPLORE EL SALVADOR and explorelsalvador.com are Registered Mark and domain property of Alfredo Ávalos. I’m an individual, not a corporation.
Tour Guide services and website are run by myself, Alfredo, supported by suppliers and/or third parties if necessary.
About my services:
Tours
-
Every single destination and attraction published in this website has been personally scouted by me.
Please, feel free to ask about places and destinations not mentioned in the website. Normally, all my tours are customizable. -
All tours include private ground transport (unless it’s not required). Depending on the number of passengers I might drive or hire a driver and larger or smaller vehicles may be used. If you have any special requirement please tell.
-
Vehicles I use for tours are in good mechanicals conditions, with A/C, tools and safety items.
-
I consider my providers of services reliable. Even though I can not take responsibility by their internal quality controls, accuracy, punctuality, losses, delays, closure, change of policies, etc.
-
Safety first! Every passenger is responsible for their own decisions. I would never expose you (or myself) to any unnecessary risk or danger. I reserve the right, with no further responsibility from me, to reject, interrupt, shorten, cancel or change any schedule, program, tour or route, in any moment if I consider there may be some risk or danger to anyone or anything.
-
All activities have been scouted, tested and proven to be safe. However every person must know and be aware about their own skills, shape, physical and/or medical conditions. Any accident, injury, loss, delay or affection during activities provided by third parties are out my responsibility.
-
Every passenger must bring all their personal needs and essentials (such as adequate footwear, clothing, weather protection, medications, drinks, meals, etc.).
-
Change of schedules, routes, destinations or unexpected stops may be charged extra.Change of schedules, routes, destinations or unexpected stops may be charged extra.
-
To make your tour flow smoother entrance and parking fees, local guides/instructors and/or staff allowances are covered in the final price. However any extra activity, service and/or product may have extra cost. I’ll provide you all needed information.
-
In some cases third parties staff may be hired (such as local guides, instructors, etc.). Their fees are always covered in the final price we agree on. In many cases they are volunteers, natives of local communities, members of coops, self trained guides, etc.
However, any voluntary gratitude to them will be always appreciated and welcome. It helps them support their home economy. -
In order to reduce single-use plastic waste I no longer provide bottled water. Please consider to bring your own reusable bottle. Earth will thank you
- Meals are not provided but I’ll gladly recommend you places to eat according your taste, time and budget. In some routes options are limited. Please plan ahead.
Bilingual (Spanish/English) Guide
- I’m triple-licensed as Guía Turístico Nacional (National Tour Guide) and Guía Turístico de Sitio Centro Histórico de San Salvador (San Salvador Old City Downtown Tour Guide) and Guía de Sitio en Parque Nacional Los Volcanes (Mountain guide in Los Volcanes National Park) by the Ministerio de Turismo de El Salvador and the Corporación Salvadoreña de Turismo (Official national tourism authority).
- I’m certified by Academia Europea in my proficiency in English language as intermediate/advance level (88.75%) in July, 2011.
Bilingual driver
-
Driver service fees me be arranged by hour or days. With or without car included.
Transport
-
Will gladly refer car rental providers if you’re looking for one.
-
Car rental (with or without driver), shuttle, taxi or ferry boat are provided by third parties. I take no responsibility for any malfunction of the vehicle.
-
Fees and vehicles upon availability.
-
Some taxes, insurance, surcharges or payment in advance may apply or be requested to confirm vehicle reservation.
-
Some documents may be required and/or requested in advance.
Accommodation
-
I’m not an hotel broker but gladly can help you booking your accommodation.
-
I will gladly help you with your hotel reservations. Although every hotel may have certain or different booking policies.
-
All lodging services are provided by third parties.
-
It is responsibility of the third party supplier to guarantee accuracy in the description of their services and/or products.
-
I take no responsibility for quality controls, accuracy, punctuality, losses, delays, closure, change of policies, damage, injury, etc. during or before your staying.
Travel Assistance
-
I’ll be glad to share any information you require and I can provide.
Things change, business may close down, move, switch administration, etc. I don’t guarantee 100% accuracy on the information, quality, price, value or any factor out my control. -
I endorse or support no particular business.
-
I don’t run or own any business mentioned in this site but myself as Tour Guide and my Trade Mark. No one is authorized to negotiate, publish, deal, print, advertise on my behalf or without my authorization.
-
I don’t work based on commissions. Any place I may recommend is because I’m convinced is worthy. If I consider the place/product/service/supplier is not worthy I wouldn’t recommend it. Even though I take no responsibility for their service, quality controls, accuracy, punctuality, losses, delays, closure, change of policies, damage, injury, etc.
-
Third parties websites and links may be shared in this website. Those are REFERENCES ONLY. I can’t guarantee accuracy of their content.
-
Any travel assistance is a personal effort to help and inform any person wanting to visit El Salvador. No charges or money will be asked for it. It’s based on trust. No strings attached at all.
Payment
-
Prices are expressed in US Dollar. This is the daily use currency in El Salvador.
-
I take only payments in cash, credit/debit cards, bank-to-bank deposit or wire transfer. Some surcharges may apply.
- But the moment I’m not taking payments in any Cryptocurrency. I’m sorry.
-
In some cases a deposit may be requested to confirm service. Some surcharges may apply.
Other
- I pledge the Code of Conduct to Prevent Gender-Based Violence, Sexual Exploitation and Trafficking in the Tourism Sector.
-
None of my services support or endorse child labor, sexual exploitation on children, use/traffic of illegal substances or animal abuse.
Don’t ask, don’t request it. You’ll be immediatly handed to the authorities. -
By using this website and booking my services you warrant the information you supplied is accurate, true, current and complete.
-
t’s prohibited to use, copy, modify, print, post or share this website or its content, totally or partially, (images, sounds, graphics, videos or texts) for any illegal, prohibited or commercial purpose. ALL IMAGES AND PHOTOS ARE COPYRIGHTED. Feel free share any content with due credits.
-
I take no responsibility for any cancelation, delay, loss, change of routes, change of itinerary, change of vehicle, damage for any reason out of my control such as traffic, road, weather or safety conditions.
-
All Terms & Conditions are subject to change without any responsibility from me.
-
By using this website and booking my services you accept all Terms & Conditions above.